How to Transfer Your cPanel Reseller Hosting to telaHosting

If you would like to migrate your reseller account to telaHosting and your existing hosting account has cPanel and is active, our technicians may migrate the account for you. However, in order for us to assist you with the transfer, your account should meet the following requirements:

1. Your account with the old provider should be active for at least 3 days after the transfer assistance request submission. Otherwise, we may not be able to finish the transfer of the files on time.
2. WHM access details from the old hosting account should be provided to us for account validation purposes. We will need to check your account to ensure it will work on our servers with your current configuration.
3. SSH access will speed up the transfer process; thus, provide it if possible.
4. Your account should be compatible with our servers and the package you’ve chosen and abide by our hosting TOS.

To begin the transfer process, you need to do the following:

1. Go to the Reseller Hosting landing page and order the package that suits your existing account requirements.

2. Once your package with telaHosting is active and you receive your Welcome email, open a support ticket from your client area with the transfer request.

3. When the account is restored, update nameservers to our reseller default ones or to your reseller private ones.

If you have full cPanel backups of your resold accounts downloaded to your PC, do the following:

1. Go to the Web Hosting landing page and order the package that suits your existing account requirements.

2. Once your package with telaHosting is active and you receive your Welcome email, upload full cPanel backups to the Home directory of your main cPanel account with us:

• Go to cPanel > File Manager:

• Choose Home directory:

• Use the Upload button to upload your full cPanel backup:

3. Once the backups are uploaded, open a support ticket from your client area, so we can restore them for you.

With this, you can successfully transfer your reseller hosting account to telaHosting. Happy hosting! 🌟