Seeing “Not Secure” on your website can be annoying, especially when you expect your visitors to trust your brand. The good news is that fixing this problem is one of the easiest things you can do inside cPanel, as long as you know what to check.

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Why Your Website Shows “Not Secure”

Your site becomes “not secure” when:

SSL certificate is missing
Wrong DNS settings are preventing SSL from detecting your domain
Mixed content (HTTP instead of HTTPS)
You recently migrated and SSL hasn’t reactivated
Not pointing your domain to the correct server
Using Cloudflare without adding SSL rules

Once you know the cause, fixing it becomes easy.

1. First, Check If Your DNS Is Pointing to the Correct Server IP

SSL cannot install unless your DNS is correct. To confirm:

Step 1: Log in to cPanel

First, log in to your telaHosting Client Area using your registered email and password.
From the dashboard, select your hosting account and click “Log in to cPanel” to access the dashboard.

Step 2: Check your Server IP

At the right side of cPanel → Look for Shared IP Address.

Step 3: Go to Zone Editor → Manage

Look for these records:

@ A record Server IP
www CNAME yourdomain.com

Fix if incorrect:

Make sure A-record points to telaHosting server IP
Delete old records from previous host
Avoid multiple A-records for the same name

Once DNS is correct, SSL can finally install.

2. Enable or Reinstall SSL in cPanel

Once DNS is pointing properly, the next step is to activate SSL.

Step-by-Step:

1. Go to cPanel

2. Scroll to the Security section

3. Click SSL/TLS Status

4. Select your domain and click Run AutoSSL

AutoSSL will:

Generate a free SSL certificate
Install it automatically
Fix HTTPS errors
Secure both www and non-www versions

Wait 3–5 minutes and refresh your site. If your DNS is correct, the padlock should appear.

3. Force Website to Load HTTPS Automatically

Even after installing SSL, your website may still load as HTTP. To fix that:

Method 1: Use cPanel “Force HTTPS Redirect”

Go to Domains
Look for your domain
Toggle “Force HTTPS Redirect” ON

Method 2: Redirect HTTPS via .htaccess (Optional)

If the first method fails, use this:

RewriteEngine On
RewriteCond %{HTTPS} !=on
RewriteRule ^ https://%{HTTP_HOST}%{REQUEST_URI} [L,R=301]

Paste inside your .htaccess located in public_html.

4. Fix Mixed Content (Images, CSS, or JS Loading via HTTP)

If your site still shows partially secure, your files may still be using HTTP links.

How to fix it:

For WordPress Users:

Install this plugin: Really Simple SSL
It fixes all mixed-content issues automatically.

Manual Fix for Non-WordPress Sites:

Check your links:

Change: http://yourdomain.com/image.jpg to: https://yourdomain.com/image.jpg
Replace any hardcoded HTTP URLs in:

CSS files
JS files
Image paths
Theme header/footer files

5. Using Cloudflare? Update DNS + Set SSL Mode Correctly

If you’re using Cloudflare, your SSL must be handled there.

Update DNS: Cloudflare → DNS → Make sure A-record points to telaHosting IP.
Set SSL Mode to “Full”

Go to: SSL/TLS → Mode → Select “Full”

Avoid “Flexible” — it breaks HTTPS on your server.

6. Reissue SSL After Migration or DNS Change

If you recently migrated to telaHosting or changed DNS, the old SSL becomes invalid.

Just reinstall:

cPanel → SSL/TLS Status
Run AutoSSL

This reissues a fresh certificate.

7. Clear Browser & Device Cache

Sometimes the browser still shows the old insecure version.

Fix it by:

Hard refresh: CTRL + SHIFT + R
Close & reopen browser
Try mobile data
Clear Chrome cache

You’ll now see the secure padlock.

Conclusion

Fixing a “Site Not Secure” issue is not as complicated as it looks. Most times, all you need is the right DNS settings and a fresh SSL installation from cPanel. Once your domain points correctly to telaHosting servers and SSL is activated, your site becomes fully secure and trusted.

FAQs

1. How long does SSL take to activate?

Usually within 5 minutes after DNS is correct.

2. Why is my site still not secure after installing SSL?

Mixed content or incorrect redirect settings.

3. Do I need to buy SSL?

No, telaHosting gives you free AutoSSL.

4. Will SSL help with SEO?

Yes, Google ranks HTTPS websites higher.

5. Does DNS affect SSL?

Absolutely. Wrong DNS = SSL cannot install.

Why Your Website Shows “Not Secure”