{"id":3560,"date":"2025-11-17T17:20:57","date_gmt":"2025-11-17T17:20:57","guid":{"rendered":"https:\/\/telahosting.com\/manual\/?p=3560"},"modified":"2025-12-17T08:02:30","modified_gmt":"2025-12-17T08:02:30","slug":"how-to-set-up-microsoft-365-email-dns-records-in-cpanel","status":"publish","type":"post","link":"https:\/\/telahosting.com\/manual\/how-to-set-up-microsoft-365-email-dns-records-in-cpanel\/","title":{"rendered":"How to Set Up Microsoft 365 Email DNS Records in cPanel"},"content":{"rendered":"<p><img data-dominant-color=\"6e564f\" data-has-transparency=\"false\" style=\"--dominant-color: #6e564f;\" loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-3567 aligncenter not-transparent\" src=\"https:\/\/telahosting.com\/manual\/wp-content\/uploads\/2025\/11\/How-to-Set-Up-Microsoft-365-Email-DNS-Records-in-cPanel-DNS-711x400.avif\" alt=\"How to Set Up Microsoft 365 Email DNS Records in cPanel DNS\" width=\"711\" height=\"400\" srcset=\"https:\/\/telahosting.com\/manual\/wp-content\/uploads\/2025\/11\/How-to-Set-Up-Microsoft-365-Email-DNS-Records-in-cPanel-DNS-711x400.avif 711w, https:\/\/telahosting.com\/manual\/wp-content\/uploads\/2025\/11\/How-to-Set-Up-Microsoft-365-Email-DNS-Records-in-cPanel-DNS-768x432.avif 768w, https:\/\/telahosting.com\/manual\/wp-content\/uploads\/2025\/11\/How-to-Set-Up-Microsoft-365-Email-DNS-Records-in-cPanel-DNS.avif 1366w\" sizes=\"auto, (max-width: 711px) 100vw, 711px\" \/><\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_2 counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title ez-toc-toggle\" style=\"cursor:pointer\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/telahosting.com\/manual\/how-to-set-up-microsoft-365-email-dns-records-in-cpanel\/#What_is_Microsoft_365_Email\" >What is Microsoft 365 Email?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/telahosting.com\/manual\/how-to-set-up-microsoft-365-email-dns-records-in-cpanel\/#Why_DNS_Records_Matter_for_Microsoft_365_Emails\" >Why DNS Records Matter for Microsoft 365 Emails<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/telahosting.com\/manual\/how-to-set-up-microsoft-365-email-dns-records-in-cpanel\/#Step_1_Log_in_to_Your_cPanel\" >Step 1: Log in to Your cPanel<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/telahosting.com\/manual\/how-to-set-up-microsoft-365-email-dns-records-in-cpanel\/#Step_2_Add_the_MX_Record\" >Step 2: Add the MX Record<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/telahosting.com\/manual\/how-to-set-up-microsoft-365-email-dns-records-in-cpanel\/#Step_3_Add_the_TXT_Record_SPF\" >Step 3: Add the TXT Record (SPF)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/telahosting.com\/manual\/how-to-set-up-microsoft-365-email-dns-records-in-cpanel\/#Step_4_Add_the_CNAME_Records\" >Step 4: Add the CNAME Records<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/telahosting.com\/manual\/how-to-set-up-microsoft-365-email-dns-records-in-cpanel\/#Step_5_Add_the_SRV_Records\" >Step 5: Add the SRV Records<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/telahosting.com\/manual\/how-to-set-up-microsoft-365-email-dns-records-in-cpanel\/#Step_6_Verify_Your_Setup_in_Microsoft_365\" >Step 6: Verify Your Setup in Microsoft 365<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/telahosting.com\/manual\/how-to-set-up-microsoft-365-email-dns-records-in-cpanel\/#Final_Thoughts\" >Final Thoughts<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"What_is_Microsoft_365_Email\"><\/span><strong>What is Microsoft 365 Email?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><a href=\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/outlook\/log-in\" target=\"_blank\" rel=\"noopener\">Microsoft 365 email<\/a> is essentially Outlook email hosted on Microsoft\u2019s cloud servers. Instead of using a free Gmail or Yahoo account, you get a business-class email address like you@yourcompany.com. This makes your communication look more professional and trustworthy.<img data-dominant-color=\"e2e3e6\" data-has-transparency=\"false\" style=\"--dominant-color: #e2e3e6;\" loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-3566 aligncenter not-transparent\" src=\"https:\/\/telahosting.com\/manual\/wp-content\/uploads\/2025\/11\/What-is-Microsoft-365-Email-712x400.avif\" alt=\"What is Microsoft 365 Email?\" width=\"712\" height=\"400\" srcset=\"https:\/\/telahosting.com\/manual\/wp-content\/uploads\/2025\/11\/What-is-Microsoft-365-Email-712x400.avif 712w, https:\/\/telahosting.com\/manual\/wp-content\/uploads\/2025\/11\/What-is-Microsoft-365-Email-1400x787.avif 1400w, https:\/\/telahosting.com\/manual\/wp-content\/uploads\/2025\/11\/What-is-Microsoft-365-Email-768x432.avif 768w, https:\/\/telahosting.com\/manual\/wp-content\/uploads\/2025\/11\/What-is-Microsoft-365-Email-1536x863.avif 1536w, https:\/\/telahosting.com\/manual\/wp-content\/uploads\/2025\/11\/What-is-Microsoft-365-Email-2048x1151.avif 2048w\" sizes=\"auto, (max-width: 712px) 100vw, 712px\" \/><\/p>\n<p>&nbsp;<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Why_DNS_Records_Matter_for_Microsoft_365_Emails\"><\/span><strong>Why DNS Records Matter for Microsoft 365 Emails<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>DNS records are like an \u201caddress book\u201d of the internet. When someone sends you an email, DNS records tell the servers where to deliver it. If your DNS isn\u2019t set up correctly, emails may bounce back, land in spam, or not arrive at all.<\/p>\n<p>For Microsoft 365, the key DNS records you\u2019ll need to set up are:<\/p>\n<ul>\n<li><strong>MX Records<\/strong>: Direct incoming emails to Microsoft\u2019s mail servers.<\/li>\n<li><strong>CNAME Records<\/strong>: Help with authentication and services like Autodiscover.<\/li>\n<li><strong>TXT Records (SPF)<\/strong>: Prevent spammers from sending emails pretending to be you.<\/li>\n<li><strong>SRV Records<\/strong>: Support advanced services like Skype for Business.<\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"Step_1_Log_in_to_Your_cPanel\"><\/span><strong>Step 1: Log in to Your cPanel<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ol>\n<li>Go to your telaHosting cPanel login page.<\/li>\n<li>Enter your username and password.<\/li>\n<li>Once inside, look for the <strong>Zone Editor<\/strong> option. This is where you\u2019ll manage DNS records.<\/li>\n<\/ol>\n<p><img data-dominant-color=\"cdcfd9\" data-has-transparency=\"false\" style=\"--dominant-color: #cdcfd9;\" loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-3460 aligncenter not-transparent\" src=\"https:\/\/telahosting.com\/manual\/wp-content\/uploads\/2025\/11\/Locate-the-Domains-Section-1-711x400.avif\" alt=\"Find DNS Zone Editor\" width=\"711\" height=\"400\" srcset=\"https:\/\/telahosting.com\/manual\/wp-content\/uploads\/2025\/11\/Locate-the-Domains-Section-1-711x400.avif 711w, https:\/\/telahosting.com\/manual\/wp-content\/uploads\/2025\/11\/Locate-the-Domains-Section-1-768x432.avif 768w, https:\/\/telahosting.com\/manual\/wp-content\/uploads\/2025\/11\/Locate-the-Domains-Section-1.avif 1366w\" sizes=\"auto, (max-width: 711px) 100vw, 711px\" \/><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Step_2_Add_the_MX_Record\"><\/span><strong>Step 2: Add the MX Record<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ol>\n<li>In the Zone Editor, click <strong>Add Record<\/strong>.<\/li>\n<li>Choose <strong>MX Record<\/strong>.<\/li>\n<li>Enter the following details:<strong>Priority<\/strong>: 0, <strong>Destination<\/strong>: yourdomain-com.mail.protection.outlook.com (replace yourdomain-com with your actual domain name).<\/li>\n<li>Save the record.<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<p><img data-dominant-color=\"c6cad5\" data-has-transparency=\"false\" style=\"--dominant-color: #c6cad5;\" loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-3562 aligncenter not-transparent\" src=\"https:\/\/telahosting.com\/manual\/wp-content\/uploads\/2025\/11\/Add-the-MX-Record-1-711x400.avif\" alt=\"Add the MX Record\" width=\"711\" height=\"400\" srcset=\"https:\/\/telahosting.com\/manual\/wp-content\/uploads\/2025\/11\/Add-the-MX-Record-1-711x400.avif 711w, https:\/\/telahosting.com\/manual\/wp-content\/uploads\/2025\/11\/Add-the-MX-Record-1-768x432.avif 768w, https:\/\/telahosting.com\/manual\/wp-content\/uploads\/2025\/11\/Add-the-MX-Record-1.avif 1366w\" sizes=\"auto, (max-width: 711px) 100vw, 711px\" \/><\/p>\n<p>This ensures all incoming emails are routed through Microsoft 365 servers.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Step_3_Add_the_TXT_Record_SPF\"><\/span><strong>Step 3: Add the TXT Record (SPF)<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ol>\n<li>Still in the Zone Editor, select <strong>Add Record<\/strong>.<\/li>\n<li>Choose <strong>TXT Record<\/strong>.<\/li>\n<li>Paste this value: v=spf1 include:spf.protection.outlook.com -all<\/li>\n<li>Save it.<\/li>\n<\/ol>\n<p><img data-dominant-color=\"ced3dc\" data-has-transparency=\"false\" style=\"--dominant-color: #ced3dc;\" loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-3563 aligncenter not-transparent\" src=\"https:\/\/telahosting.com\/manual\/wp-content\/uploads\/2025\/11\/Add-the-TXT-Record-SPF-711x400.avif\" alt=\"Add the TXT Record (SPF)\" width=\"711\" height=\"400\" srcset=\"https:\/\/telahosting.com\/manual\/wp-content\/uploads\/2025\/11\/Add-the-TXT-Record-SPF-711x400.avif 711w, https:\/\/telahosting.com\/manual\/wp-content\/uploads\/2025\/11\/Add-the-TXT-Record-SPF-768x432.avif 768w, https:\/\/telahosting.com\/manual\/wp-content\/uploads\/2025\/11\/Add-the-TXT-Record-SPF.avif 1366w\" sizes=\"auto, (max-width: 711px) 100vw, 711px\" \/><\/p>\n<p>This record tells other servers that Microsoft 365 is authorized to send emails on behalf of your domain.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Step_4_Add_the_CNAME_Records\"><\/span><strong>Step 4: Add the CNAME Records<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Microsoft 365 requires a few CNAME records for services like Autodiscover and verification. Add them one by one:<\/p>\n<ul>\n<li><strong>Host<\/strong>: autodiscover \u2192 <strong>Points to<\/strong>: autodiscover.outlook.com<\/li>\n<li><strong>Host<\/strong>: sip \u2192 <strong>Points to<\/strong>: sipdir.online.lync.com<\/li>\n<li><strong>Host<\/strong>: lyncdiscover \u2192 <strong>Points to<\/strong>: webdir.online.lync.com<\/li>\n<li><strong>Host<\/strong>: enterpriseregistration \u2192 <strong>Points to<\/strong>: enterpriseregistration.windows.net<\/li>\n<li><strong>Host<\/strong>: enterpriseenrollment \u2192 <strong>Points to<\/strong>: enterpriseenrollment.manage.microsoft.com<\/li>\n<\/ul>\n<p><img data-dominant-color=\"d5d9e1\" data-has-transparency=\"false\" style=\"--dominant-color: #d5d9e1;\" loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-3564 aligncenter not-transparent\" src=\"https:\/\/telahosting.com\/manual\/wp-content\/uploads\/2025\/11\/Add-the-CNAME-Records-711x400.avif\" alt=\"Add the CNAME Records\" width=\"711\" height=\"400\" srcset=\"https:\/\/telahosting.com\/manual\/wp-content\/uploads\/2025\/11\/Add-the-CNAME-Records-711x400.avif 711w, https:\/\/telahosting.com\/manual\/wp-content\/uploads\/2025\/11\/Add-the-CNAME-Records-768x432.avif 768w, https:\/\/telahosting.com\/manual\/wp-content\/uploads\/2025\/11\/Add-the-CNAME-Records.avif 1366w\" sizes=\"auto, (max-width: 711px) 100vw, 711px\" \/><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Step_5_Add_the_SRV_Records\"><\/span><strong>Step 5: Add the SRV Records<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>SRV records help with Skype for Business and other advanced features. Add these:<\/p>\n<ul>\n<li><b>Name:<\/b>_sip._tls | <strong>Target<\/strong>: sipdir.online.lync.com | <strong>Port<\/strong>: 443 | <strong>Priority<\/strong>: 100 | <strong>Weight<\/strong>: 1<\/li>\n<li><strong>Name<\/strong>: _sipfederationtls._tcp | <strong>Target<\/strong>: sipfed.online.lync.com | <strong>Port<\/strong>: 5061 | <strong>Priority<\/strong>: 100 | <strong>Weight<\/strong>: 1<\/li>\n<\/ul>\n<p><img data-dominant-color=\"d8dde4\" data-has-transparency=\"false\" style=\"--dominant-color: #d8dde4;\" loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-3565 aligncenter not-transparent\" src=\"https:\/\/telahosting.com\/manual\/wp-content\/uploads\/2025\/11\/Add-the-SRV-Records-711x400.avif\" alt=\"Add the SRV Records\" width=\"711\" height=\"400\" srcset=\"https:\/\/telahosting.com\/manual\/wp-content\/uploads\/2025\/11\/Add-the-SRV-Records-711x400.avif 711w, https:\/\/telahosting.com\/manual\/wp-content\/uploads\/2025\/11\/Add-the-SRV-Records-768x432.avif 768w, https:\/\/telahosting.com\/manual\/wp-content\/uploads\/2025\/11\/Add-the-SRV-Records.avif 1366w\" sizes=\"auto, (max-width: 711px) 100vw, 711px\" \/><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Step_6_Verify_Your_Setup_in_Microsoft_365\"><\/span><strong>Step 6: Verify Your Setup in Microsoft 365<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>After adding all the records, log in to your Microsoft 365 Admin Center. Use the <strong>Domain Setup Wizard<\/strong> to verify that your DNS records are correct. It may take a few minutes (sometimes up to 24 hours) for changes to <a href=\"https:\/\/telahosting.com\/manual\/what-is-dns-propagation\/\">propagate<\/a> across the internet.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Final_Thoughts\"><\/span><strong>Final Thoughts<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Setting up Microsoft 365 email DNS records in cPanel might sound technical, but once you break it down, it\u2019s just a matter of entering the right values in the right places. With telaHosting, you already have a reliable hosting partner in Nigeria, so all you need to do is follow these steps carefully.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>What is Microsoft 365 Email? Microsoft 365 email is essentially Outlook email hosted on Microsoft\u2019s cloud servers. Instead of using a free Gmail or Yahoo account, you get a business-class email address like you@yourcompany.com. This makes your communication look more professional and trustworthy. &nbsp; Why DNS Records Matter for Microsoft 365 Emails DNS records are&#8230;<\/p>\n","protected":false},"author":12,"featured_media":3567,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[32,26],"tags":[40,60],"class_list":["post-3560","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cpanel","category-email","tag-cpanel","tag-dns"],"_links":{"self":[{"href":"https:\/\/telahosting.com\/manual\/wp-json\/wp\/v2\/posts\/3560","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/telahosting.com\/manual\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/telahosting.com\/manual\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/telahosting.com\/manual\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/telahosting.com\/manual\/wp-json\/wp\/v2\/comments?post=3560"}],"version-history":[{"count":5,"href":"https:\/\/telahosting.com\/manual\/wp-json\/wp\/v2\/posts\/3560\/revisions"}],"predecessor-version":[{"id":3593,"href":"https:\/\/telahosting.com\/manual\/wp-json\/wp\/v2\/posts\/3560\/revisions\/3593"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/telahosting.com\/manual\/wp-json\/wp\/v2\/media\/3567"}],"wp:attachment":[{"href":"https:\/\/telahosting.com\/manual\/wp-json\/wp\/v2\/media?parent=3560"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/telahosting.com\/manual\/wp-json\/wp\/v2\/categories?post=3560"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/telahosting.com\/manual\/wp-json\/wp\/v2\/tags?post=3560"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}