{"id":3858,"date":"2025-12-17T08:33:10","date_gmt":"2025-12-17T08:33:10","guid":{"rendered":"https:\/\/telahosting.com\/manual\/?p=3858"},"modified":"2025-12-17T08:33:10","modified_gmt":"2025-12-17T08:33:10","slug":"how-to-reset-dns-zone-to-default-in-directadmin","status":"publish","type":"post","link":"https:\/\/telahosting.com\/manual\/how-to-reset-dns-zone-to-default-in-directadmin\/","title":{"rendered":"How to Reset DNS Zone to Default in DirectAdmin"},"content":{"rendered":"<p><img data-dominant-color=\"6b6e77\" data-has-transparency=\"false\" style=\"--dominant-color: #6b6e77;\" loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-3864 aligncenter not-transparent\" src=\"https:\/\/telahosting.com\/manual\/wp-content\/uploads\/2025\/12\/How-to-Reset-DNS-Zone-to-Default-in-DirectAdmin-711x400.avif\" alt=\"How to Reset DNS Zone to Default in DirectAdmin\" width=\"711\" height=\"400\" srcset=\"https:\/\/telahosting.com\/manual\/wp-content\/uploads\/2025\/12\/How-to-Reset-DNS-Zone-to-Default-in-DirectAdmin-711x400.avif 711w, https:\/\/telahosting.com\/manual\/wp-content\/uploads\/2025\/12\/How-to-Reset-DNS-Zone-to-Default-in-DirectAdmin-768x432.avif 768w, https:\/\/telahosting.com\/manual\/wp-content\/uploads\/2025\/12\/How-to-Reset-DNS-Zone-to-Default-in-DirectAdmin.avif 1366w\" sizes=\"auto, (max-width: 711px) 100vw, 711px\" \/><\/p>\n<p>Sometimes DNS issues don\u2019t come from one wrong record \u2014 they come from too many changes over time. Old records, test entries, deleted services, or incorrect edits can pile up and cause website or email problems. When that happens, the cleanest solution is often to <strong>reset your DNS zone back to default<\/strong>.<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_1 counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title ez-toc-toggle\" style=\"cursor:pointer\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/telahosting.com\/manual\/how-to-reset-dns-zone-to-default-in-directadmin\/#What_Does_%E2%80%9CReset_DNS_Zone_to_Default%E2%80%9D_Mean\" >What Does \u201cReset DNS Zone to Default\u201d Mean?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/telahosting.com\/manual\/how-to-reset-dns-zone-to-default-in-directadmin\/#When_Should_You_Reset_Your_DNS_Zone\" >When Should You Reset Your DNS Zone?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/telahosting.com\/manual\/how-to-reset-dns-zone-to-default-in-directadmin\/#Warning_Before_You_Reset\" >Warning Before You Reset<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/telahosting.com\/manual\/how-to-reset-dns-zone-to-default-in-directadmin\/#Step_1_Log_In_to_DirectAdmin\" >Step 1: Log In to DirectAdmin<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/telahosting.com\/manual\/how-to-reset-dns-zone-to-default-in-directadmin\/#STEP_2_Open_DNS_Management\" >STEP 2: Open DNS Management<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/telahosting.com\/manual\/how-to-reset-dns-zone-to-default-in-directadmin\/#STEP_3_Reset_DNS_Zone_to_Default\" >STEP 3: Reset DNS Zone to Default<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/telahosting.com\/manual\/how-to-reset-dns-zone-to-default-in-directadmin\/#What_Default_DNS_Records_Are_Created\" >What Default DNS Records Are Created?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/telahosting.com\/manual\/how-to-reset-dns-zone-to-default-in-directadmin\/#Step_4_Verify_Your_Website_and_Email\" >Step 4: Verify Your Website and Email<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/telahosting.com\/manual\/how-to-reset-dns-zone-to-default-in-directadmin\/#Step_5_Re-Add_Any_Custom_DNS_Records_If_Needed\" >Step 5: Re-Add Any Custom DNS Records (If Needed)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/telahosting.com\/manual\/how-to-reset-dns-zone-to-default-in-directadmin\/#How_Long_Does_DNS_Take_After_Reset\" >How Long Does DNS Take After Reset?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/telahosting.com\/manual\/how-to-reset-dns-zone-to-default-in-directadmin\/#Common_Mistakes_to_Avoid_After_Reset\" >Common Mistakes to Avoid After Reset<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/telahosting.com\/manual\/how-to-reset-dns-zone-to-default-in-directadmin\/#Should_You_Reset_DNS_If_You_Use_Cloudflare\" >Should You Reset DNS If You Use Cloudflare?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/telahosting.com\/manual\/how-to-reset-dns-zone-to-default-in-directadmin\/#Conclusion\" >Conclusion<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/telahosting.com\/manual\/how-to-reset-dns-zone-to-default-in-directadmin\/#FAQs\" >FAQs<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"What_Does_%E2%80%9CReset_DNS_Zone_to_Default%E2%80%9D_Mean\"><\/span><strong>What Does \u201cReset DNS Zone to Default\u201d Mean?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Resetting your DNS zone means:<\/p>\n<ul>\n<li>Removing all custom DNS records<\/li>\n<li>Recreating the standard default records for your domain<\/li>\n<li>Restoring a clean, working DNS configuration<\/li>\n<\/ul>\n<p>After a reset, your domain will have only the <strong>basic records<\/strong> needed for:<\/p>\n<ul>\n<li>Website hosting<\/li>\n<li>Email delivery<\/li>\n<li>Nameserver functionality<\/li>\n<\/ul>\n<p>This is very useful when DNS has become messy or broken.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"When_Should_You_Reset_Your_DNS_Zone\"><\/span><strong>When Should You Reset Your DNS Zone?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Resetting DNS is a powerful move \u2014 you should do it when:<\/p>\n<ul>\n<li>Your website stopped loading after DNS edits<\/li>\n<li>Email is failing and records are conflicting<\/li>\n<li>You moved services multiple times<\/li>\n<li>Old MX, SPF, or A records are causing issues<\/li>\n<li>DNS records look confusing or duplicated<\/li>\n<li>Support asked you to reset the zone<\/li>\n<\/ul>\n<p>If everything is working fine, you don\u2019t need this. But when things are broken, this often fixes them fast.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Warning_Before_You_Reset\"><\/span><strong>Warning Before You Reset<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Before clicking reset, please note that<strong> resetting DNS will remove:<\/strong><\/p>\n<ul>\n<li>Google Workspace records<\/li>\n<li>Microsoft 365 records<\/li>\n<li>Custom MX records<\/li>\n<li>SPF, DKIM, and DMARC<\/li>\n<li>Verification TXT records<\/li>\n<li>Third-party services (Mailchimp, Cloudflare, etc.)<\/li>\n<\/ul>\n<p>If you use any of these, <strong>copy your current DNS records<\/strong> before resetting.<\/p>\n<p>This gives you a safety net.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Step_1_Log_In_to_DirectAdmin\"><\/span><strong>Step 1: Log In to DirectAdmin<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ol>\n<li>Go to your <a href=\"https:\/\/my.telahosting.com\/login\"><strong>telaHosting Client Area<\/strong><\/a><\/li>\n<li>Open your hosting service<\/li>\n<li>Click <strong>Login to DirectAdmin<\/strong><\/li>\n<\/ol>\n<p><img data-dominant-color=\"d3d7df\" data-has-transparency=\"false\" style=\"--dominant-color: #d3d7df;\" loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-3716 aligncenter not-transparent\" src=\"https:\/\/telahosting.com\/manual\/wp-content\/uploads\/2025\/11\/Click-the-Login-to-DirectAdmin-button-711x400.avif\" alt=\"Click the Login to DirectAdmin button.\" width=\"711\" height=\"400\" srcset=\"https:\/\/telahosting.com\/manual\/wp-content\/uploads\/2025\/11\/Click-the-Login-to-DirectAdmin-button-711x400.avif 711w, https:\/\/telahosting.com\/manual\/wp-content\/uploads\/2025\/11\/Click-the-Login-to-DirectAdmin-button-768x432.avif 768w, https:\/\/telahosting.com\/manual\/wp-content\/uploads\/2025\/11\/Click-the-Login-to-DirectAdmin-button.avif 1366w\" sizes=\"auto, (max-width: 711px) 100vw, 711px\" \/><\/p>\n<p>You\u2019re now inside your control panel.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"STEP_2_Open_DNS_Management\"><\/span><strong>STEP 2: Open DNS Management<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Inside DirectAdmin:<\/p>\n<ol>\n<li>Go to <strong>Account Manager<\/strong><\/li>\n<li>Click <strong>DNS Management<\/strong><\/li>\n<\/ol>\n<p><img data-dominant-color=\"ced2da\" data-has-transparency=\"false\" style=\"--dominant-color: #ced2da;\" loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-3720 aligncenter not-transparent\" src=\"https:\/\/telahosting.com\/manual\/wp-content\/uploads\/2025\/11\/Locate-the-DNS-Management-Section-1-711x400.avif\" alt=\"Locate the \u201cDNS Management\u201d Section\" width=\"711\" height=\"400\" srcset=\"https:\/\/telahosting.com\/manual\/wp-content\/uploads\/2025\/11\/Locate-the-DNS-Management-Section-1-711x400.avif 711w, https:\/\/telahosting.com\/manual\/wp-content\/uploads\/2025\/11\/Locate-the-DNS-Management-Section-1-768x432.avif 768w, https:\/\/telahosting.com\/manual\/wp-content\/uploads\/2025\/11\/Locate-the-DNS-Management-Section-1.avif 1366w\" sizes=\"auto, (max-width: 711px) 100vw, 711px\" \/><\/p>\n<p>You\u2019ll see a full list of DNS records for your domain.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"STEP_3_Reset_DNS_Zone_to_Default\"><\/span><strong>STEP 3: Reset DNS Zone to Default<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>At the top or bottom of the DNS Management page:<\/p>\n<ol>\n<li>Look for <strong>\u201cReset DNS Zone\u201d<\/strong><\/li>\n<li>Click it<\/li>\n<li>Confirm the action when prompted<\/li>\n<\/ol>\n<p><strong>Note!<\/strong> If you do not see the Reset DNS Zone button, reach out to our support and we shall assist you further with the reset.<\/p>\n<p>DirectAdmin will now:<\/p>\n<ul>\n<li>Remove all existing records<\/li>\n<li>Rebuild default DNS entries automatically<\/li>\n<\/ul>\n<p>This usually takes just a few seconds.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"What_Default_DNS_Records_Are_Created\"><\/span><strong>What Default DNS Records Are Created?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>After the reset, DirectAdmin will create standard records such as:<\/p>\n<ul>\n<li><strong>A record<\/strong> for your domain (website IP)<\/li>\n<li><strong>A record<\/strong> for www<\/li>\n<li><strong>MX record<\/strong> for email<\/li>\n<li><strong>NS records<\/strong><\/li>\n<li><strong>TXT records<\/strong> (basic system entries)<\/li>\n<\/ul>\n<p>Your website and email should now work with the default setup.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Step_4_Verify_Your_Website_and_Email\"><\/span><strong>Step 4: Verify Your Website and Email<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>After the reset:<\/p>\n<ul>\n<li>Visit your website in a browser<\/li>\n<li>Send and receive a test email<\/li>\n<li>Check DNS using <a href=\"http:\/\/dnschecker.org\" target=\"_blank\" rel=\"noopener\"><strong>dnschecker.org<\/strong><\/a><\/li>\n<\/ul>\n<p>Because DNS resets use default settings, things usually work immediately.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Step_5_Re-Add_Any_Custom_DNS_Records_If_Needed\"><\/span><strong>Step 5: Re-Add Any Custom DNS Records (If Needed)<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>If you use external services, now is the time to re-add:<\/p>\n<ul>\n<li>Google Workspace MX records<\/li>\n<li>Microsoft 365 DNS records<\/li>\n<li>SPF, DKIM, and DMARC<\/li>\n<li>Mailchimp or SendGrid records<\/li>\n<li>Domain verification TXT records<\/li>\n<li>SRV records<\/li>\n<\/ul>\n<p>Add them <strong>one at a time<\/strong> and test after each addition.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"How_Long_Does_DNS_Take_After_Reset\"><\/span><strong>How Long Does DNS Take After Reset?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>It usually takes <strong>5 minutes<\/strong> and u<strong>p to 24 hours globally. <\/strong>Because this is a reset, propagation is usually fast.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Common_Mistakes_to_Avoid_After_Reset\"><\/span><strong>Common Mistakes to Avoid After Reset<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Avoid these issues:<\/p>\n<ul>\n<li>Forgetting to re-add email records<\/li>\n<li>Adding multiple SPF records<\/li>\n<li>Leaving old copied values unused<\/li>\n<li>Rushing changes all at once<\/li>\n<li>Mixing Cloudflare DNS with DirectAdmin DNS<\/li>\n<\/ul>\n<p>Slow and careful is the best approach.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Should_You_Reset_DNS_If_You_Use_Cloudflare\"><\/span><strong>Should You Reset DNS If You Use Cloudflare?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>No. If your domain uses <strong>Cloudflare nameservers<\/strong>, resetting DNS in DirectAdmin will <strong>not affect your live DNS<\/strong>.<\/p>\n<p>In that case:<\/p>\n<ul>\n<li>DNS must be managed in Cloudflare<\/li>\n<li>Resetting DirectAdmin DNS is unnecessary<\/li>\n<\/ul>\n<p>Always check where your nameservers point first.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Conclusion\"><\/span><strong>Conclusion<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Resetting your DNS zone to default in DirectAdmin is one of the fastest ways to fix stubborn website or email issues caused by messy DNS records. On telaHosting, the process is simple, safe, and effective \u2014 as long as you know what to expect.<\/p>\n<p>Just remember:<\/p>\n<ul>\n<li>Back up important records<\/li>\n<li>Reset carefully<\/li>\n<li>Re-add custom records only if needed<\/li>\n<\/ul>\n<p>If you follow these steps, you\u2019ll have a clean, working DNS setup in minutes.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"FAQs\"><\/span><strong>FAQs<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><strong>1. Will resetting DNS delete my website files?<\/strong><\/p>\n<p>No. It only affects DNS, not your hosting files.<\/p>\n<p><strong>2. Will email stop working after reset?<\/strong><\/p>\n<p>Email will work with default telaHosting mail, but custom email setups must be re-added.<\/p>\n<p><strong>3. Can I undo a DNS reset?<\/strong><\/p>\n<p>There\u2019s no undo button \u2014 that\u2019s why copying records first is important.<\/p>\n<p><strong>4. Is DNS reset safe?<\/strong><\/p>\n<p>Yes, when done intentionally and carefully.<\/p>\n<p><strong>5. Should beginners reset DNS themselves?<\/strong><\/p>\n<p>Yes, as long as they follow this guide step by step.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Sometimes DNS issues don\u2019t come from one wrong record \u2014 they come from too many changes over time. Old records, test entries, deleted services, or incorrect edits can pile up and cause website or email problems. When that happens, the cleanest solution is often to reset your DNS zone back to default. What Does \u201cReset&#8230;<\/p>\n","protected":false},"author":12,"featured_media":3864,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[33,26],"tags":[54,60],"class_list":["post-3858","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-directadmin","category-email","tag-directadmin","tag-dns"],"_links":{"self":[{"href":"https:\/\/telahosting.com\/manual\/wp-json\/wp\/v2\/posts\/3858","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/telahosting.com\/manual\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/telahosting.com\/manual\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/telahosting.com\/manual\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/telahosting.com\/manual\/wp-json\/wp\/v2\/comments?post=3858"}],"version-history":[{"count":5,"href":"https:\/\/telahosting.com\/manual\/wp-json\/wp\/v2\/posts\/3858\/revisions"}],"predecessor-version":[{"id":3901,"href":"https:\/\/telahosting.com\/manual\/wp-json\/wp\/v2\/posts\/3858\/revisions\/3901"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/telahosting.com\/manual\/wp-json\/wp\/v2\/media\/3864"}],"wp:attachment":[{"href":"https:\/\/telahosting.com\/manual\/wp-json\/wp\/v2\/media?parent=3858"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/telahosting.com\/manual\/wp-json\/wp\/v2\/categories?post=3858"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/telahosting.com\/manual\/wp-json\/wp\/v2\/tags?post=3858"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}